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Let’s get you unstuck.

Whether you have an account question, a billing issue, or a technical problem, choose the fastest path and our team will take it from there.

Send a support request Browse quick answers

Support desk online

Include your account email, what you expected to happen, and what you saw instead. Screenshots and exact error messages help us resolve issues faster.

// human help, no ticket maze

choose your channel

The right route for the right question.

Start with the channel that matches your need. If you are unsure, use the support request form and we will route it for you.

Best for most issues

Send a request

Account access, technical issues, feature questions, and anything that needs context.

Open support form → Direct line

Email support

Send a detailed message directly to our team and keep a written record of the conversation.

contact@dilman.dev ↗

quick answers

Before you write in.

How do I report a technical issue?

Use the support form and include the page or feature involved, the steps that led to the issue, your browser/device, and any visible error message.

What should I include for a billing question?

Share the email on the account, the plan name, the date or amount in question, and the last four digits of the payment method if relevant. Never send a full card number or password.

Where can I read the platform policies?

Our Privacy Policy explains data practices, and our Terms of Service explain the rules for using Dilman Platform.

How quickly will I hear back?

We review requests as they arrive during support hours. Response time can vary by issue complexity, but a clear description gives us the best chance to help in the first reply.