Your trust matters. We aim to collect only the information needed to provide, secure, and improve Dilman Platform. This Privacy Policy applies to the platform, its public pages, and related services that link to it.
01 Information we collect
Information you provide. When you create an account, contact support, subscribe to a plan, or otherwise use the platform, we may receive information such as your name, email address, account details, messages, and payment or subscription status.
Information collected automatically. We may receive technical information such as your IP address, browser and device type, approximate location derived from your IP address, pages viewed, and security or diagnostic events. This helps us keep the platform reliable and protect accounts.
Information from connected services. If you choose to sign in through or connect another service, we may receive the account information that service makes available, consistent with your settings there.
02 How we use information
- Provide, maintain, personalize, and improve the platform and its features.
- Create and secure accounts, authenticate users, and prevent abuse, fraud, or unauthorized access.
- Process subscriptions, communicate about your account, and respond to support requests.
- Understand product usage, troubleshoot issues, and develop new services.
- Comply with applicable law, enforce our agreements, and protect the rights and safety of our users and the platform.
03 Sharing and disclosure
We do not sell personal information. We may share information with service providers that help us host, secure, analyze, support, or process payments for the platform. These providers may use information only to perform services for us and subject to appropriate safeguards.
We may also disclose information when required by law, to respond to valid legal process, to protect people or property, or in connection with a merger, acquisition, financing, or sale of assets. We will not share more information than reasonably necessary for the relevant purpose.
04 Your choices and rights
You may access or update available account information through your account settings. You can also contact us to request access, correction, deletion, or clarification about personal information we hold about you. Depending on where you live, you may have additional rights under local privacy law.
You can unsubscribe from non-essential promotional messages by using the unsubscribe option in the message. Service and security communications may still be sent when necessary to operate your account.
05 Security and retention
We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure, so we cannot promise absolute security.
We retain information for as long as needed to provide the service, maintain business and security records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type and purpose of the information.
06 Cookies and similar technologies
We may use cookies or similar technologies to keep you signed in, remember preferences, measure performance, and protect the platform. You can control cookies through your browser settings, although disabling essential cookies may affect functionality.
07 Children’s privacy
Dilman Platform is not directed to children who are not legally able to use online services. If you believe a child has provided personal information improperly, please contact us so we can review and take appropriate action.
08 Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Where required, we will provide additional notice for material changes.
09 Contact us
Questions or privacy requests can be sent to contact@dilman.dev or submitted through our Support page.